Privacy Policy
Aloha Pharmacy Privacy Policy
At Aloha Pharmacy, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our Services.
Information We Collect
Personal Information
We may collect personal information directly from you, which can include:
- • Contact and Communication Information: Name, email address, phone number, mailing address, and messages you send us.
- • Account Information: Login details and preferences for our website or Quick Rx app.
- • Health and Insurance Information: Prescription details, allergies, prescriber information, plan and member numbers, and prior authorization data.
- • Payment Information: Card details processed by our payment processors under PCI DSS, billing address, and transaction history.
Non-Personal Information
We may also collect non-personal information about your interactions with our Services, including but not limited to:
- • Usage Data: IP address, browser type, operating system, access times, and pages viewed.
- • Device Information: Device type, unique device identifiers, and mobile network information.
- • Location Data: General location based on IP address or GPS data when you allow it.
How We Use Your Information
We use the information we collect for purposes such as:
- • Providing, maintaining, and improving our Services including prescription fulfillment and delivery.
- • Processing transactions, verifying identity, and managing billing.
- • Communicating with you about prescriptions, refills, prior authorizations, and service updates.
- • Responding to inquiries and coordinating with your prescribers at your request.
- • Supporting medication management such as reminders, Med Sync, and packaging.
- • Analyzing usage to enhance experience and personalize content.
- • Complying with HIPAA and other legal obligations and protecting our rights.
How We Share Your Information
We may share your information in the following circumstances:
- • Service Providers: With vendors and service providers that perform services for us such as delivery, payment processing, IT, and communications.
- • Business Transfers: In the event of a merger, acquisition, asset sale, or similar transaction under appropriate confidentiality.
- • Legal Requirements: To comply with laws, respond to lawful requests, enforce our terms, or protect our rights, privacy, safety, or property.
- • Consent: With your consent or at your direction, including sharing with your prescribers, health plan, or designated caregivers.
Data Security
We use reasonable administrative, technical, and physical safeguards to protect information from unauthorized access, use, or disclosure. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Your Rights and Choices
You may have additional rights under California law. Contact us to exercise your choices.
- • Access and Update: You can access and update your personal information through your account or by contacting us.
- • Opt Out: You can opt out of marketing messages by following the unsubscribe instructions in those communications.
- • Data Portability: You can request a copy of your personal information in a structured, machine readable format.
- • Deletion: You can request deletion of your personal information, subject to legal and operational requirements.
Children's Privacy
Our Services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have received such information, we will delete it.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If material changes occur, we will notify you by a prominent notice on our Services or by email before the changes take effect. Please review this Policy periodically.
Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at 618 S Main St, Santa Ana, CA 92701 or call 714-676-2078 or email Southmainpharmacy@gmail.com.